Our FORWARD.REWARDS loyalty programme is specially designed to reward our small and medium sized freight forwarders. Every time you send cargo with us, you’ll earn points – redeem your points for great rewards.

Find out more

Rewards available
for you and your team

Reward flights to
236 destinations

cargo for free

Stay free at over
500,000 hotels

Frequently asked questions FAQS

How do I contact IAG Cargo about my membership in the FORWARD.REWARDS programme?

How do I become a nominated user of my company's FORWARD.REWARDS account?

I have forgotten my FORWARD.REWARDS password what should I do?

What is the role of the Primary user?

What is the role of the Secondary user?

How will I know how many FORWARD.REWARDS points I have earned?

How do I redeem points for IAG Cargo account credit?

Across which of your carriers can I earn points?

Can I convert my FORWARD.REWARDS points into Avios or On Business points?